FAQs

A private ride is private car service, meaning you/your group of people- will not be asked to share a vehicle with other travelers.

Cancellations should be made via email at least 48 hours before the pickup time by sending an email to cancellation@psiclimo.com A full fare, including a 20% chauffeur gratuity will be billed to the credit card on file for cancellation received 2 hours before the scheduled pickup time. If you do not see your chauffeur at the scheduled arrival time, please call our contact us immediately at (817) 770-9366 to avoid the full-charge “no-show” fee.

Our professional personnel keep track of all flights through our flight tracker and we make any necessary changes or adjustments accordingly.

Yes, Unless otherwise agreed to in writing, meet & greet services are charged up to $35 for Domestic Arrivals and up to $45 for International Arrivals.

Pasicinc Limo Service offers a 30-minute grace period from the updated arrival time for the airport.  Thereafter, wait time will be charged at $15 for each additional 10minute period. For all other transfers, a 15-minute grace period will be granted, thereafter, wait time will be charged at $15 for each additional 10-minute period. Wait time past 30 minutes will revert the trip to hourly minimum pricing.

We do require a credit card guarantee for payment and/or a prepaid non-refundable deposit. A credit card authorization form will be sent to you to complete at the time of reservation. This applies to all reservations including airport transfers, hourly rentals and bus charters.

Smoking in all vehicles is strictly prohibited. At no time is smoking allowed in any of our fleets. This includes tobacco, vapor pens and Marijuana.

As a convenience to our clients, a recommended 20% tip that is paid to the chauffeur is added to your charges, unless your agreement states differently.  Chauffeur tip is always completely at your discretion and subject to your satisfaction with the chauffeur’s service.  You may increase, decrease or eliminate the tip.  Please let us know if you choose to pay tips differently to booking@psiclimoservice.com